Utility Billing

Overview


Utility Billing, a division of the Finance Department, collects fees for City water, sewer, and trash services. Fees collected for these services are placed into enterprise funds that are used solely to fund each activity.

The city reads water meters during the last week of the month. Bills for water, sewer, and trash are mailed during the first week of the next month. Utility bill payments are due on the 28th of each month.

New service, changes to service, and termination of service can be requested via an online form.

Bill Payment Methods


For the convenience of our customers, the following bill payment services are available:
  • Direct payment
  • Equal Payment Program
  • Online bill pay
  • Contact Us

    1. Utility Billing


      Email

      433 S. First St.
      P.O. Box 790
      Montrose, CO 81402

      Ph: 970-240-1400
      Fx: 970-240-1493

      Hours


      Monday - Thursday
      7 a.m. - 6 p.m.

    1. Online Bill Pay
    2. Direct Payment
    3. Equal Payment Program
    Online Bill Pay provides a convenient and secure method of paying your city utility bill. Use the link below and fill out the required information to begin using Online Bill Pay. This service is free to Montrose residents and is available 24/7. 

    If your account is delinquent, or if you have received a shut-off or pre-lien notice, please call 970-240-1400 or stop by City Hall at 433 South First Street before making an online payment.

    Please note that third-party online bill payment services, such as those provided through banks, may not make immediate payment to the city. Delays in their payment processing service can cause your account to become delinquent. Payments submitted via the city's online payment service before 4 p.m. are credited to your account on that day. 

    Customers who prefer not to use their credit card for making online payments should consider using Direct Pay

    Online Bill Pay - Xpress Bill Pay
    App Store Download